Privacy Policy
Privacy Policy
Artanna ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website www.artanna.co.uk. Last updated 23.06.25
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1. Who We Are
We are Artanna, a UK-based boutique offering luxury home furnishings and decor.
Address: Unit 19, Mill Farm, Stanford Bridge, Worcester, WR6 6SP
2. Information We Collect
We may collect the following personal data:
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Name and contact details
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Delivery and billing address
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Order and transaction details
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Website usage data via cookies
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Communication preferences
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3. How We Use Your Information
We use your data to:
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Process and deliver orders
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Provide customer service
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Improve our website and services
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Comply with legal obligations
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4. Marketing and Communication
We currently do not use marketing software or send marketing emails. If this changes in the future, you will have the option to opt in or out.
5. Sharing Your Information
We may share your data with trusted third parties, such as:
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Square (our payment processor)
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Delivery companies
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Website and IT support providers
These parties are required to keep your data secure and only use it as instructed by us.
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6. Cookies
Our website uses cookies to improve your experience. You can control cookie preferences via your browser settings. See our Cookie Policy below for more information.
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7. Data Security
We take steps to keep your data safe, including encryption, secure servers, and limited access to sensitive information.
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8. Your Rights (UK GDPR)
You have the right to:
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Access your data
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Request corrections or deletion
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Restrict or object to data processing
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Withdraw consent at any time
To exercise your rights, email: helpdesk@artanna.co.uk
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9. Data Retention
We keep your data only as long as needed to fulfil our services and meet legal requirements.
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10. Contact Us
If you have questions about this policy or your data, contact us at:
Email: helpdesk@artanna.co.uk
Phone: 01886 357055
Address: Unit 19, Mill Farm, Stanford Bridge, Worcester, WR6 6SP
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If you're unsatisfied, you can contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
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Cookie Policy
This Cookie Policy explains how Artanna ("we", "our", or "us") uses cookies and similar technologies on our website www.artanna.co.uk. Last Updated 23.06.25
By continuing to browse our site, you agree to our use of cookies in accordance with this policy—unless you choose to disable them via your browser or our consent settings.
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1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners.
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2. Types of Cookies We Use
We use the following types of cookies on our website:
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions such as logging in, adding items to your cart, or filling in forms.
Performance & Analytics Cookies
These cookies help us understand how visitors use our website (e.g., which pages are visited most often). This allows us to improve the performance and content of our site.
Functionality Cookies
These cookies remember your preferences and settings (like language or location) to enhance your experience.
Third-Party Cookies
Some features on our site (e.g., videos, maps, or social media links) may set cookies from third-party services like YouTube or Instagram.
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3. Managing Cookies
You can manage your cookie preferences in several ways:
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Use the cookie banner or settings tool provided on our site (if enabled).
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Change your browser settings to block or delete cookies.
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For detailed guidance, visit: www.aboutcookies.org
Please note: Disabling certain cookies may impact your experience on our site.
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4. Changes to This Policy
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We may update this Cookie Policy to reflect changes in technology or regulations. The “Last Updated” date at the top of the page will show when it was last revised.
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5. Contact Us
If you have any questions about our Cookie Policy, contact us at:
Email: helpdesk@artanna.co.uk
Address: Unit 19, Mill Farm, Stanford Bridge, Worcester, WR6 6SP